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banking Faqs

Can I early withdraw my Fixed Deposit or Call Deposit 2.0 or Certificates of Deposit or Step-Up Time Deposit via Mobile Banking/Online Banking?

Answer: If you want to early withdraw the Fixed Deposit or Call Deposit 2.0, you can apply for early withdrawal through your Online Banking, Phone Banking or our branches. If you want to early withdraw the Certificates of Deposit, you can apply for early withdrawal through our branches. If you want to early withdraw the Step-Up Time Deposit, you can apply for early withdrawal through phone banking or our branches. Currently, Mobile Banking can’t support the early withdraw service of Fixed Deposit or Call Deposit 2.0 or Certificates of Deposit or Step-Up Time Deposit.

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